1. Overview
At Techclick, we strive to provide the best IT training experience. This policy outlines our refund
and cancellation terms for all course enrollments.
2. Refund Eligibility
| Time Period |
Refund Amount |
| Within 24 hours of payment |
100% refund (if no classes attended) |
| Within 7 days of course start |
50% refund |
| After 7 days of course start |
No refund |
3. Non-Refundable Items
- Lab access fees once activated
- Course materials already downloaded
- Certification exam vouchers once issued
- Partially completed courses (more than 25% complete)
4. Cancellation Policy
You may cancel an enrolment at any time. Cancellation is what ends your
enrolment; any money returned to you is then governed by the refund table in
Section 2 above.
- Before the batch starts: cancel any time before the first live
session. If you cancel within 24 hours of payment, you receive a
100% refund.
- Within 7 days of the batch starting: you may cancel and receive a
50% refund.
- After 7 days of the batch starting: you may still cancel and stop
attending, but no refund is payable. You may instead transfer to another
batch or course under Section 8.
- Subscriptions and recurring plans: cancel any time before the next
billing date. Cancellation stops all future billing immediately; the
current paid period runs to its end.
- Orders not yet delivered: if a batch has not started and access has
not been granted, cancellation is free and fully refunded.
5. How to Cancel
Send a cancellation request by either channel below. There is no cancellation
fee and no penalty for cancelling.
Include your full name, the course name and your payment reference or
transaction ID. We acknowledge every cancellation request within
48 business hours and confirm the outcome in writing. Any refund due is
then processed as set out in Section 7.
6. How to Request a Refund
To request a refund, please:
- Contact us on WhatsApp: +91 92772 29456
- Provide your payment receipt/transaction ID
- State the reason for refund request
7. Refund Processing
- Approved refunds will be processed within 5-7 business days
- Refunds will be credited to the original payment method
- Bank processing may take additional 3-5 business days
8. Course Transfers
Instead of a refund, you may request to:
- Transfer to a different batch of the same course
- Transfer to a different course of equal or higher value (pay the difference)
- Transfer to another person with prior approval
9. Cancellation by Techclick
If we cancel a course due to unforeseen circumstances:
- You will receive a 100% refund, OR
- Transfer to the next available batch
10. Contact Us
For refund requests or questions:
- Legal entity: Techclick Infosec Private Limited (CIN U78100UP2025PTC217519)
- Registered & business operation address: Plot No. 3, Kh. No. 151/Sha, Semra Gauri, Faizullaganj, Diguria, Lucknow – 226020, Uttar Pradesh, India
- WhatsApp: +91 92772 29456
- Website: techclick.in