The ticket
Primary WAN unplugged. Cluster did not fail over because monitor-interface was only LAN. Heartbeat still happy. Users dead.
FortiOS FGCP (FortiGate Clustering Protocol) is the usual A-P (or A-A) cluster. Dedicated heartbeat interfaces, same FortiOS/firmware, same hardware. monitored interfaces trigger failover when a cable dies. session-pickup syncs sessions so some TCP survives; not magic for every UTM state. get system ha status is the first proof.
FortiGate fgt-hq mgmt 10.10.10.1 · WAN 203.0.113.10 · LAN 10.20.30.0/24 · FortiManager 10.10.10.5 · FortiAnalyzer 10.10.10.6 · Priya 10.20.30.80 · branch peer WAN 198.51.100.10 · Azure VPN GW public 203.0.113.50 · AWS VGW public 203.0.113.60. RFC 5737. Not a customer.
Mental model
- Heartbeat = “is my peer alive?”
- Monitor-interface = “is my useful cable alive?”
- Priority / override = who should be primary when both look fine.
Cluster tc-fg-ha
How to choose
A-P for this class and most HQ firewalls. A-A only if you understand session pickup and UTM limits. Never heartbeat across a busy data switch “for a while.”
Runbook
Side A — cables
ha1↔ha1, ha2↔ha2. Same build. Then HA config.
Side B — monitor
Monitor WAN and LAN. Set priority. Decide override enable (sticky primary) vs disable (don’t flap back).
Side C — fail a WAN
Unplug WAN on primary. Ping from Priya should survive or drop < few seconds.
get system ha statusshows new primary.
get system ha status # Master: fgt-hq Serial: FGT60FXXXX # Slave: fgt-hq-2 # Monitor: port1: up port2: up # HBDEV: ha1 up ha2 up
Four failures
1 · Heartbeat on a data VLAN
Storm / delay → split-brain risk. Dedicated links.
2 · Monitor the wrong NIC
Today’s ticket.
3 · Firmware mismatch
Cluster will not form cleanly.
4 · Override flapping
Primary keeps snatching back on a bouncing cable.
How to prove it
1) HA status shows two members. 2) A WAN unplug actually elects the peer. 3) You know whether override will fail back. 4) Heartbeats are dedicated.
Traps
| Looks healthy | Is not |
|---|---|
| Both units “up” | Not clustered — two actives (split-brain) |
| Heartbeat up | WAN monitor missing |
Knowledge check
Judgment items. One best answer. Reasons send you back to the matching section.
FortiGate class series: FGT / FMG / FAZ · First day · Policy first match · SNAT vs VIP · Profiles + SSL · debug flow · IPsec S2S · SSL-VPN vs RA · SD-WAN SLA · VDOM · FGCP HA · Interview
Sources
Related: FortiGate session factory · VPN series.